Warranty And Services
ICL is committed in providing prompt, courteous and responsible service to all of our clients. Onsite service repairs are also provided on all equipment that was purchased and installed by ICL for a period of ONE (1) year from, (i) the original date of purchase or (ii) completion date of installation or (iii) the starting date of beneficial use, whichever occurs first.
Limited Warranty Coverage
All equipment purchased from ICL is warranted to be free in material and workmanship for a period of ONE (1) Year from the original date of purchase. ICL will, at its option, (i) repair the product using new or refurbished parts or (ii) replace the product with a new or refurbished product.
Limited warranty does not cover consumable items such as lamps, filters, plasma panels and burn-ins, batteries, etc. and other items. This also includes damage caused by misuse, abuse, accident, disaster, fire, flood, water, wind lightning, and Acts of God. In addition, operator error and items designed to fail in order to protect the equipment, such as power and/or lightning suppressors, are also not covered.
To obtain warranty service, you must deliver the product, freight prepaid, in either its original packaging or packaging affording an equal degree of protection to ICL.
In cases where the equipment is still covered under the manufacturer’s warranty but extends past ICL’s ONE (1) Year coverage period, AND Manufacture Factory repair is required, customer would be responsible for all associated freight and insurance charges.
Limitation on Damages
ICL SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.